Annual company holidays
Our shop will be closed from December 21st, 2020 up to and including January 3rd, 2021. Orders and support inquiries are only processed after opening. From then on, our information on delivery and production times will only count. Thanks for your understanding.
Order deadlines for Christmas
Deliveries within Germany:
Orders containing Polartec® sweaters must be placed by December 6th. to be delivered in time for Christmas.
All Polartec® products released after December 7th will no longer be delivered in 2020. The production time of approx. 10 working days does not apply during the company holidays listed below. Production is also paused during this time.
For all other products marked as in stock, the order deadline for our shipping partner DHL is December 18. for delivery by Christmas – products with a delivery backlog are marked accordingly with a note on the delivery or production time.
In general, however, we cannot give a binding guarantee that the items will arrive on time. We are very dependent on the quality and speed of the shipping service providers here.
Due to the different delivery times in the respective countries, we unfortunately cannot give any shipping guarantees for deliveries abroad. We recommend that you order in good time and we try to process your order as quickly as possible before Christmas. Please note that custom-made Polartec® sweaters as well as Polartec® capes and wraps as well as our bathrobes are available for shipping abroad until December 1st. should be ordered.