Delivery

Shipping costs

Germany
DHL: 4,99€

DHL consignment: € 2.90
The consignment option only appears if the shopping basket calculation shows that the goods are within the maximum size range. Usually up to 3 small items.

Free shipping from a purchase of 89€ (shipping via DHL Paket or DHL Warenpost – no difference in the shipping time).

Pick-up on site – Orders can only be picked up if they have been marked as “completed” and a corresponding email has been sent. Please understand that we are a small team and that our atelier is not continuously manned to pick up your order. Therefore it is best to make an appointment online. More on this on the Atelier page.

We reserve the right to pause the pick-up option at any time for operational reasons or to cancel agreed appointments.

Austria
DHL: €8.99
Free shipping for purchases of €89 or more (shipping via DHL Paket or DHL Warenpost – no difference in shipping time).

Netherlands*
UPS: 12.90€
Unfortunately we have a lot of problems with shipping to the Netherlands. Therefore we can no longer offer cheap DHL shipping.

*Netherlands (except non-European areas),

All other EU countries **
DHL: 13.49 €

Free shipping from a purchase of 89€ (shipping via DHL Paket or DHL Warenpost – no difference in shipping time).

**Countries:
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Ireland, Italy (except Livigno and Campione d’Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part)

Europe without EU *** (except Switzerland)
DHL: € 29.99

Free shipping from a purchase of 89€ (shipping via DHL Paket or DHL Warenpost – no difference in shipping time).

***Countries:
Aland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d’Italia (Italy), Ceuta (Spain), Faroe Islands ( Denmark), Georgia, Greenland (Denmark), Iceland, Channel Islands (Great Britain), Canary Islands (Spain), Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Norway, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part)

Great Britain
DHL: 14.90€

Switzerland
DHL: € 12.90

Russia
DHL: € 30.99

USA
DHL: € 36.99

Rest of the world ***
DHL: € 39.99

***Countries:
Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Territories, St. Pierre and Miquelon (France), Syria, Tunisia < / em>

Uncollected shipments / returns

The recipient must ensure that shipments delivered to the branch are picked up on time. If a shipment is returned to us, penalties arise in some cases. These costs are passed on to the buyer.