Delivery

Within Germany, all our packages are shipped only with DHL. If it requires a different delivery service to make you happy, simply get in touch with us. For other European countries we offer the additional cheaper option “German Postal Service”.

Costs for returns and cancellations have to be payed by the customer.

Our detailed delivery costs:

Germany
DHL: 4,99€
German Postal Service: 2,70€
The option “German Postal Service” appears only if the cart calculation result is a valid maximum size & amount (Normally up to three small items)
Free delivery for orders of 59€ and more.

Pickup: Please note that orders can only be pickup when the you received an email saying that the order status was marked as “order completed”. Please understand that we are a small team and you need an appointment to pickup your order. Please see the page about our atelier for more information on how to schedule an appointment. We reserve the right to suspend the pickup option anytime due to internal business reasons.

Austria & Netherlands*
DHL: 8,99€
German Postal Service: 6,99€
*Netherlands (excluding non-European territories)
Free delivery for orders of 59€ and more.

All other EU Countries**
DHL: 13,49€
German Postal Service: 6,99€
Free delivery for orders of 59€ and more.

**List of Countries:
Belgium, Bulgaria, Denmark (excluding Faroe Islands, Greenland), Estonia, Finland (excluding Åland Islands), France (excluding overseas territories and departments), Greece (excluding Mount Athos), United Kingdom (excluding Channel Islands), Ireland, Italy (excluding Livigno and Campione d’Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (excluding Northern Cyprus)

Europe without EU***
DHL: 29,99€
German Postal Service: 6,99€
Free delivery for orders of 59€ and more.

***List of Countries:
Åland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia and Herzegovina, Campione d’Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (United Kingdom), Greenland (Denmark), Iceland, Channel Islands (United Kingdom), Canary Islands (Spain), Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Norway, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (Northern Cyprus)

Switzerland
DHL: 26,90€
German Postal Service: 6,99€
Free delivery for orders of 59€ and more.

Russia
DHL: 30,99€

USA
DHL: 36,99€

Rest of the world***
DHL: 39,99€

***List of Countries:
Algeria, Armenia, Azerbaijan, Canada, Egypt, Israel, Jordan, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Territories, St. Pierre and Miquelon (France), Syria, Tunisia